Very well presented all parts covered well and useful.Trainer asked us to train according to our specific work needs and scenarios.Every part useful, very good trainer.The trainer was really good and covered everything I needed for my job role.Techniques taught well, trainer very helpful and knowledgeable.Learning how to use different techniques to keep self and others safe.Great day and very well presented thanks.Escorting and holding as needed in our workplace.Enjoyable training great knowledge demonstrated.Brilliant course, brilliant trainer thoroughly enjoyed the course.All useful a good balance between theory and practice.Very good training, enjoyable well lead, great demonstration of knowledge.Enjoyable course learnt a lot. Feel comfortable with all breakaway techniques. Great atmosphere. Certainly do this course again.I feel that I have learnt a great deal presented in a systematic, measured way. I feel much more confident.Very clear and concise didn’t move on until we had all proven ourselves competent and confident with techniques.Training delivered very well, I can take back these low level approaches to my work setting.
I gained a better understanding around the triggers for conflict and how to approach these, being honest and being prepared to apologise where necessary. A very informative course presented by a knowledgeable facilitator.This course was made to fit our needs.Facilitator had a clinical background so he could understand our roles. Good use of PowerPoint / film/ small amount of role play.Course tailored to fit our workplace needs.I learnt how to de-escalate / diffuse / avoid conflict, physical stances to take to achieve the above, possible anger triggers and how they can be avoided or reduced.Learnt the importance of body language, listening, communication, reasonable force, Patrick is very friendly and makes the course fun as well as interesting.Learnt the importance of verbal de-escalation in dealing with difficult situations. Interesting and entertaining, kept my interest throughout.Very informative this will help me in my daily community work.I learnt how to de-escalate situations that I might find myself in; I will use this in practice both in the office and out on visits. I haven’t enjoyed training for a long time; I very much enjoyed this course. Thanks PatrickVery good facilitator, good update, very interesting. Thank you.I learnt how to position myself if feeling threatened and to think of the anger triggers patients may have.
An extremely well delivered course, Patrick engaged the whole group with good examples of behaviour and experiences he shared with us. I will ensure my colleagues attend this course as we can all benefit from this training, enabling us to adhere to Trust values in the delivery of high quality care.Very well presented and very useful. More staff need to attend as it is a great courseReally useful information to take back to the department + Patrick was really interesting, good to get to know the group and discuss different scenarios that they bring from their own work areas. The course should be held more regularly so staff can attend.I learnt skills to defuse anger and aggressionI have a better understanding of how to deal with difficult situations. Very enjoyable day.Patrick was really approachable I really enjoyed the course.Very useful course, excellent practical demonstrations. Excellent course:- Good fun, good team building, knowledgeable trainer, useful.Patrick made the course very interesting and informative would definitely recommend.
The recovery position was brilliant, the instructor was excellent, he knows his stuff. The new recovery position should be implemented (safe and dignified alternative to face down restraint) Training was well presented. Explanation and demonstration was good.Trainer made the PMVA course enjoyable and educative.Tutor is very, very, very good. He is a brilliant tutor, enjoyed the course it was engaging and motivational.Really enjoyed the course, understandable and great.Clear, precise explanations and demonstrations. Tutor excellent, made it interesting and interactive.The course was excellent, tutor was knowledgeable, course content good, training very interesting. I learnt the new recovery restraint position. A marvellous trainer, brilliant job.The new technique recovery position was very good.Patrick was excellent at delivering the course, very good attitude, welcoming, very clear communication. Easy techniques to remember enjoyed the course.It was a great pleasure and the best training I have had. Thank you Patrick. Very informative course learnt new techniques. He was relaxed and full of charisma, the course is detailed.He is a very good trainer vary pleasant and humble.